Terms of use
Tensi+ Mobile Application – Patients
Last updated: 18/05/2026
Effective date: 01/06/2026
1. Acceptance of the Terms
Access to and use of the Tensi+ mobile application (hereinafter the “Application”) implies full and unconditional acceptance of these Terms of Use (the “Terms”), as well as the Privacy Policy available at: link.
If you do not agree, you must not use the Application.
The Application may be downloaded via third-party platforms such as the Apple App Store and/or Google Play Store. These platforms are not parties to these Terms and assume no responsibility for the content, operation, or support of the Application.
Your use of the Application may also be subject to the terms and conditions of the relevant distribution platforms (notably Apple and Google). In the event of a conflict between their rules and these Terms, mandatory provisions of applicable law and these Terms shall prevail in the relationship between you and Stimuli Technology, to the extent permitted by law.
Stimuli Technology remains solely responsible for the Application under applicable regulations and remains your primary contact for any questions relating to its use.
We do not guarantee continuous availability of the Application on distribution platforms (Apple App Store and Google Play Store), as these platforms may apply their own conditions, restrictions, or removal decisions independent of our control.
2. Description of the Application
The Application is a digital health tracking tool intended for patients in the context of their treatment.
It enables, in particular:
￭ the entry and tracking of health data (treatment sessions and voiding diaries);
￭ the display of indicators;
￭ data export requests;
￭ sharing data with a healthcare professional chosen by the user;
￭ sending reminders and notifications;
￭ access to educational resources.
The Application is a monitoring and support tool and does not in any case replace medical consultation, diagnosis, or therapeutic decision-making.
3. Roles of the Parties and GDPR Framework
In the context of using the Application:
￭ the user acts as a data subject within the meaning of the GDPR;
￭ Stimuli Technology acts as data controller for processing necessary for the provision and operation of the Application;
￭ where data is shared with a healthcare professional, the latter acts as an independent data controller for their own medical processing activities.
Detailed terms are set out in the Privacy Policy.
4. User Account and Security
Use of the Application requires the creation of a personal account.
The user agrees to:
￭ provide accurate information;
￭ keep login credentials confidential;
￭ not share their account;
￭ report any unauthorised use.
The user is responsible for all activity carried out through their account.
We may suspend or restrict access in case of breach of these Terms or if there is a risk to data security.
5. Health Data and Consent
The Application processes health data within the meaning of Article 9 GDPR.
Such data is processed based on the user’s explicit consent, in particular for:
￭ sharing data with a chosen healthcare professional.
Health data processing is strictly limited to the purposes described in the Privacy Policy.
Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
6. Data Access and Sharing
6.1 Access by Healthcare Professionals
Sharing data with a healthcare professional is based on an explicit authorisation mechanism initiated by the user.
6.2 Revocation
The user may revoke access granted to a healthcare professional at any time.
Upon revocation, access is immediately disabled within the Application.
7. Medical Responsibility
The Application is a health monitoring support tool.
It does not replace:
￭ medical consultation;
￭ diagnosis;
￭ therapeutic decisions.
Medical decisions remain the sole responsibility of the healthcare professionals consulted by the user.
8. Permitted Use
It is strictly prohibited to:
￭ use the Application for unlawful or unauthorised purposes;
￭ attempt to access third-party data;
￭ bypass security measures;
disrupt the operation of the Application;
￭ compromise system integrity.
Any violation may result in immediate suspension of access.
9. Personal Data and Security
Personal data and health data are processed in accordance with the Privacy Policy.
The Application implements appropriate security measures, including:
￭ secure hosting in an HDS-compliant environment;
￭ strict access control;
￭ logging and traceability of access and actions;
￭ backups and business continuity mechanisms.
10. Data Security
The Application implements appropriate technical and organisational measures to protect personal and health data against loss, unauthorised access, disclosure, or alteration.
These measures are detailed in the Privacy Policy.
Push notifications and their technical implementation (including via Firebase Cloud Messaging) are also described in the Privacy Policy.
11. Sub-processors
For the operation of the Application, the sub-processors listed in the Privacy Policy may be involved.
These providers act in strict compliance with Article 28 GDPR.
12. Data Sharing and Export
The Application may allow sharing or exporting of health data.
Once exported or shared outside the Application, data becomes the responsibility of the user or recipient, particularly regarding security and confidentiality, subject to applicable legal retention obligations.
13. Service Availability
We use reasonable efforts to ensure proper functioning of the Application.
However, access may be temporarily suspended for:
￭ technical reasons;
￭ maintenance;
￭ security reasons;
￭ legal or regulatory compliance.
Where possible, prior notice will be provided.
14. Suspension and Termination
We may suspend or terminate access to the Application in case of:
￭ breach of these Terms;
￭ security risk;
￭ legal or regulatory obligation;
￭ abusive or fraudulent use.
15. Intellectual Property
The Application and its components (software, interfaces, content, trademarks) are protected by intellectual property rights.
A personal, non-exclusive, non-transferable, and revocable licence is granted to the user for the use of the Application.
16. Changes to the Application and the Terms
The Application may evolve to improve functionality, security, or compliance.
These Terms may be modified.
In the event of material changes, users will be informed.
Continued use of the Application after changes take effect constitutes acceptance of those changes, subject to applicable law.
17. Limitation of Liability
The Application is provided “as is”, within the limits of applicable law.
To the fullest extent permitted by applicable law, we shall not be held liable for:
￭ medical decisions made by healthcare professionals;
￭ indirect damages resulting from use of the Application;
￭ consequences of improper use or unauthorised access by the user.
Mandatory legal provisions remain applicable.
18. Personal Data
Use of the Application involves the processing of personal data, including health data, in accordance with the Privacy Policy.
19. Governing Law and Disputes
These Terms are governed by French law.
In the event of a dispute, the competent courts shall be determined according to applicable rules of common law.
20. Contact
Stimuli Technology
20bis rue Barthélémy Danjou, 92100 Boulogne Billancourt, FRANCE