Terms of use
Tensi+ Web Platform – Healthcare Professionals (app.tensiplus.com)
Last updated: 18/05/2026
Effective date: 01/06/2026
1. Acceptance of the Terms
Access to and use of the Tensi+ web platform available at app.tensiplus.com (hereinafter the “Platform”) implies full and unconditional acceptance of these Terms of Use (the “Terms”) as well as the Privacy Policy available at: link.
If you do not agree, you must not use the Platform.
2. Description of the Platform
The Platform is a digital tool intended for healthcare professionals to support patient follow-up in the context of treatment.
It enables, in particular:
￭ consultation of patient tracking data;
￭ visualization of monitoring indicators;
￭ export of data within a medical context;
￭ access to resources.
The Platform is a data visualisation tool and does not replace the clinical judgement of the healthcare professional.
It does not constitute an autonomous diagnostic tool or an automated medical decision-making system.
3. Roles of the Parties and GDPR Framework
In the context of using the Platform:
￭ the healthcare professional acts as data controller for processing carried out within the scope of their medical practice;
￭ Stimuli Technology acts as a data processor within the meaning of Article 28 GDPR for processing carried out via the Platform on behalf of the healthcare professional.
Personal data processing arrangements are detailed in the Privacy Policy.
4. Access and Professional Use
The Platform is strictly reserved for professional use.
By creating an account, the user represents and warrants that:
￭ they are a healthcare professional or a person duly authorised to act under their responsibility;
￭ they use the Platform in compliance with applicable legal, regulatory, and professional ethical obligations.
5. User Account and Security
Access to the Platform requires the creation of a personal account.
The user agrees to:
￭ provide accurate information;
￭ keep login credentials confidential;
￭ not share their account;
￭ promptly report any unauthorised access.
The user is responsible for all activity carried out through their account.
We reserve the right to suspend or restrict access in the event of a breach of these Terms or if there is a risk to data security.
6. Access to Patient Data
6.1 Patient Consent
Access to a patient’s data is based on explicit consent granted through the Platform’s mechanisms.
The patient may revoke this access at any time.
6.2 Obligations of the Healthcare Professional
The healthcare professional agrees to:
￭ access data solely within the scope of medical follow-up;
￭ comply with professional secrecy and applicable legal obligations;
￭ restrict access to authorised persons within their organisation.
6.3 Internal Access Management
The healthcare professional is responsible for managing internal access within their organisation.
7. Medical Responsibility
The Platform is a support tool.
It does not replace:
￭ clinical judgement;
￭ diagnoses;
￭ therapeutic decisions made by the healthcare professional.
The Platform does not constitute an automated clinical decision support system and does not replace professional clinical judgement.
The healthcare professional remains responsible for data processing carried out within the scope of their practice, including medical decisions and the use of data accessible via the Platform, in accordance with applicable professional rules.
8. Permitted Use
It is strictly prohibited to:
￭ use the Platform for unlawful or unauthorised purposes;
￭ attempt to access data without proper authorisation;
￭ bypass security measures;
￭ disrupt the functioning of the Platform;
￭ compromise system integrity.
Any violation may result in immediate suspension of access.
9. Personal Data and Security
Data processed via the Platform is described in the Privacy Policy.
The Platform implements security measures appropriate for health data, including:
￭ secure hosting in an HDS-compliant environment;
￭ strict access control and authorisation management;
￭ logging and traceability of access and actions;
￭ backups and business continuity measures.
10. Data Export
The Platform may allow the export of patient data.
Once exported, data becomes the sole responsibility of the healthcare professional, particularly regarding security, confidentiality, and storage, subject to applicable legal and regulatory obligations.
11. Service Availability
We use reasonable efforts to ensure Platform availability.
However, access may be temporarily suspended for:
￭ technical reasons;
￭ maintenance;
￭ security reasons;
￭ legal or regulatory compliance.
Where possible, prior notice will be provided.
12. Suspension and Termination
We may suspend or terminate access to the Platform in the event of:
￭ breach of these Terms;
￭ security risk;
￭ legal or regulatory obligation;
￭ abusive or fraudulent use.
13. Intellectual Property
The Platform and all its components (software, interfaces, content, trademarks, etc.) are protected by intellectual property rights.
A personal, non-exclusive, non-transferable, and revocable licence is granted to the user solely for the use of the Platform.
14. Updates to the Platform and Terms
The Platform may evolve to improve functionality, security, or compliance.
These Terms may also be modified.
In the event of material changes, users will be informed.
Continued use of the Platform after changes take effect constitutes acceptance of those changes, subject to applicable law.
15. Limitation of Liability
The Platform is provided “as is”, to the extent permitted by applicable law.
To the maximum extent permitted by law, we shall not be held liable for:
￭ medical decisions made by healthcare professionals;
￭ indirect damages arising from the use of the Platform;
￭ consequences of misuse or unauthorised access by the user.
Mandatory legal provisions remain applicable.
16. Personal Data
Use of the Platform involves the processing of personal data, including health data, in accordance with the Privacy Policy.
17. Governing Law and Disputes
These Terms are governed by French law.
In the event of a dispute, competent courts shall be determined in accordance with applicable rules of ordinary law.
18. Contact
Stimuli Technology
20bis rue Barthélémy Danjou, 92100 Boulogne Billancourt, FRANCE
Email : privacy@stimuli-technology.com